Getting paid, 29 October 2026
Retentions: how they work, how to get yours back, and the proposed ban
A retention is a percentage, such as 3% or 5%, that a client or main contractor holds back from each payment until conditions are met. Usually half comes back at practical completion and half after the defects period. Your contract sets the dates. Diary them, invoice or apply on time, and send a release letter the day each half falls due.
How does retention work on a construction job?
Each time you're paid, the payer keeps a percentage back. That money builds up over the job. It's meant to cover the cost of fixing defects if you don't come back to fix them yourself.
5% retention on a £64,000 groundworks subcontract
A groundworks firm does a £64,000 subcontract with 5% retention, half released at practical completion and half after a 12-month defects period.
| Total retention held by the end£64,000 × 5% | £3,200 |
| First half, due at practical completion£3,200 × 50% | £1,600 |
| Second half, due after the defects period£3,200 × 50% | £1,600 |
| Monthly valuation of £16,000£16,000 × 95% | £15,200 paid |
| Held back from each £16,000 valuation£16,000 × 5% | £800 |
On thin margins, retention can be a large share of the profit on a job. A 5% retention on a job with a 10% margin means half your profit sits with the client for a year or more. That's why it shows up in so many busy but broke stories.
When is your retention due back?
When your contract says. Look for three things: the trigger for each release (practical completion, sectional completion, the end of the defects period, or the making-good certificate), the length of the defects period, and whether you need to apply or send a notice to get paid.
The catch for subcontractors is when the release is tied to the main contract: your second half comes back when the main contractor's defects period ends, which can be months after yours. A clause making your payment depend on the main contractor being paid by the client is ineffective under the Construction Act unless the client is insolvent, but a release date tied to another contract's certificate is a different question. Read it carefully, and get advice if it's a large sum.
These rules don't cover work for a homeowner on the home they live in. Most retentions arise on commercial and main contractor work, where the Act applies. Scotland and Northern Ireland have their own versions of the payment rules, so check which applies to your contract.
Is your retention overdue?
Run this check against your contract and your records.
Send the release letter below today. For a business payer, statutory interest can run from the day after the final date. If it still isn't paid, consider adjudication or a court claim.
Send your application or invoice for the retention, quoting the clause, so the payment clock starts.
Put the final date for payment in your diary and chase the day after if it hasn't arrived.
Answer each point in the pay less notice in writing. If you disagree, adjudication is open to you at any time.
Diary the trigger date. Ask the payer for the practical completion or defects certificate date in writing so you know when to apply.
How do you ask for retention to be released?
In writing, quoting the contract clause and the trigger, with the amount and a date. Keep it factual.
Your business name Address Date To: Contractor's or client's legal name, accounts address Contract: subcontract or contract reference, project name and site Release of retention: first / second moiety Under clause clause number of the contract, half / all of the retention becomes due on practical completion / expiry of the defects period / the certificate named. Practical completion was certified on / The defects period ended on date. Retention held to date: £total retention Amount now due for release: £amount + VAT if applicable Please find attached our application / invoice number for this amount. Please confirm the payment date. If you consider a lower sum is due, the contract and the Housing Grants, Construction and Regeneration Act 1996 require a pay less notice setting out the sum and the basis for it. If payment isn't received by final date for payment, we will consider our options, including statutory interest and adjudication. Yours faithfully, Name Position
For a business payer, late payment interest is 8% above the Bank of England base rate unless the contract sets a different remedy. Late payment interest shows how to work it out.
What is the proposed ban on retentions?
The Commercial Payments Bill would make retention clauses in construction contracts void after a transition period. The government introduced it in the House of Lords on 19 May 2026. It completed its Lords stages and was brought to the Commons on 21 October 2026; the Commons second reading date had not been announced when we checked on 26 October 2026.
As the bill reads in the version brought from the Lords (Bill 166):
- A transition period of two years would run from the day the retention section comes into force.
- A retention clause agreed after the transition period would be void, and parties couldn't vary an existing clause to make it worse for the payee.
- Existing retention clauses would become ineffective after a "last retention day", the end of the three years starting when the section comes into force. Money still held then would become payable.
- If retention isn't paid when required after the transition period, the payee could claim a fixed sum of the higher of £40 or 50% of the retention debt, on top of statutory interest.
The government's overview says it will consult further on the timing for implementation. None of this is law yet, and the bill could change in the Commons. Until it passes and comes into force, your contract and the existing Construction Act rules decide when you get your retention back. The same bill would also cap most business payment terms at 60 days; see commercial payments bill for subcontractors for the rest of it.
How do you stop retention going missing?
Track it per job and diary each release. Retention that nobody chases can sit unpaid for years. A London electrical and fire alarm contractor we work with, with about ten live commercial jobs, wanted a tracker per job running through to final account for this reason: once a site is finished, nobody is looking at it.
Use a per-job invoice tracker to keep the running total, and put the release dates into your cash flow forecast.
Where Nexley fits
Nexley is the AI back office for UK trade firms: five AI assistants run your tenders, quotes, buying, scheduling and invoicing. It connects to the tools you already work in, you run it all from WhatsApp, and you approve everything. £799 a month.
For retentions, Nexley records the rate and release triggers from each contract, keeps a running total from your valuations, and reminds you on WhatsApp when a release falls due. It drafts the release letter and the invoice for you to approve, then chases if the payment doesn't arrive.
Common questions
What is a typical retention percentage?
Your contract decides. Figures such as 3% or 5% of each payment are common in subcontracts, and some contracts cap the total held. Read the clause before you price, because it changes your cash flow.
Can a main contractor keep my retention until their own defects period ends?
Only if your contract says so. Many subcontracts tie the second release to the main contract. A clause that makes payment conditional on the main contractor being paid by the client is ineffective unless the client is insolvent. Get advice on large sums.
Is the retention ban law yet?
No. As of 26 October 2026, the Commercial Payments Bill is before the House of Commons. If passed, the ban would follow a two-year transition period from when the section comes into force.
Do I charge VAT on a retention invoice?
HMRC's construction notice says you apply the same VAT rate to retention payments as to the earlier payments under the contract. Check the timing with your accountant.
Sources
- legislation.gov.uk: Housing Grants, Construction and Regeneration Act 1996, payment sections
- legislation.gov.uk: Housing Grants, Construction and Regeneration Act 1996, section 106
- UK Parliament: Commercial Payments Bill [HL]
- UK Parliament: Commercial Payments Bill, stages
- UK Parliament: Commercial Payments Bill as brought from the Lords (Bill 166)
- GOV.UK: Commercial Payments Bill overview
- GOV.UK: Late commercial payments
- GOV.UK: Buildings and construction (VAT Notice 708)
Every rule, rate and date above was checked against these sources on the date shown at the top.
Topic: Getting paid
Keep reading
Getting paid
How to know if a job made money: job costing for trades
Most trade owners find out a job lost money months later, if ever. This guide shows the four costs to track per job, with a quoted-versus-actual worked example on a garage conversion and a calculator for your last job.
Getting paid
Getting your team's receipts into Xero from WhatsApp, photos and email
Receipts get lost in vans, pockets and WhatsApp chats. This guide compares the four routes into Xero, works out what lost receipts cost a three-engineer firm, and gives you a message to send your team today.
Getting paid
Matching supplier invoices to jobs in Xero
Supplier bills only tell you about a job if they're coded to it. This guide sets up job tracking in Xero, works through splitting one merchant invoice across three jobs, and gives you a weekly checklist.