Software for gas & heating contractors

Scheduling is a skills problem wearing a diary costume

Any calendar can put a name against a time slot. The heating version of the problem is harder: the job needs someone whose tickets cover it — domestic gas, unvented hot water, oil, LPG — who is also somewhere near the postcode, with the van stock to finish rather than survey. Nexley holds who is qualified for what and schedules against both constraints at once, which is the difference between a day of completed jobs and a day of engineers meeting each other coming the other way on the ring road. When an emergency bumps the plan, the reshuffle respects the same rules — and the customers being moved hear about it from you, not from an empty doorstep.

The certificate calendar that never lapses

Landlord work is won on reliability and lost on a single missed renewal. Every CP12 Nexley files carries its expiry date; weeks ahead it proposes the booking, drafts the messages to landlord and tenant for access, and chases the reply — you approve, it arranges. After the visit the record is issued and filed against the property, engineer registration number and all, so when a letting agent asks for three years of certificates on a portfolio the answer takes a minute. Firms grow on this: agents hand portfolios to the contractor whose paperwork never needs chasing, and the client portal lets them see their compliance position without ringing you.

Quoted today beats cheaper next week

A boiler replacement enquiry is perishable — the household is cold and ringing three firms. Speed wins work that price alone does not: describe the installation from the survey and automated quoting drafts the options from your rates — the straight swap, the swap with a powerflush where the system water tells you it needs one, the filter and controls upsell — as a clean priced document you approve from the van. Service contracts get the same treatment at yearly scale: priced from real cost per visit, invoiced on schedule, renewed without a spreadsheet ritual every January. The office work that used to wait for Sunday evening — job sheets, invoices, chasing — is the back office layer working through the same approval rule: nothing reaches a customer without your say-so.