A client portal for every construction job

The 6pm phone call problem

A customer with money committed to a build and no visibility of it does the only thing available: they ring you. When does the plasterer start? Was the extra socket included? Have you had my deposit? Each call is reasonable on its own; together they eat the end of every working day, and each one you miss becomes a small withdrawal from their confidence in you. Silence, to a customer mid-project, reads as drift — even when the job is running to programme.

The firms that feel “expensive but worth it” are rarely better on the tools. They are better at letting the customer see the job being run well.

What the customer sees

• From the very first enquiry. The quote arrives in the portal with its one-click acceptance, so the relationship starts in one organised place instead of an email thread that will be unfindable by June.
• The programme, honestly stated. Key dates and what happens when — and when weather or a late delivery moves a date, the portal says so before the customer notices the empty drive.
• Progress photos as the job moves. The first-fix photos before the boards go on are the ones that end disputes later; the portal is where they live, timestamped, rather than in someone's camera roll.
• Variations priced and approved in writing. “While you're here, could you just—” becomes a priced variation the customer approves with a click. No more doing the extra on a nod and arguing about it at final account; the paper trail builds itself.
• Invoices and payments in one place. What is due, what is paid, connected to your books so it is never out of date. At the end, the handover pack — certificates, warranties, manuals — is waiting in the same place.

Built for the jobs you want, not just the ones you have

A portal matters most on the larger contracts — the domestic extension clients comparing three builders, the small commercial client who expects monthly reporting. Turning up with a portal at tender stage is a quiet differentiator the firm one size up already uses; it signals process, and process wins the risk argument. It is part of the same single subscription as everything else — tendering, quoting, the back office — with a 7-day free trial to put your current job in front of a real customer.